Let’s get a new project started.

We aim to contact everyone within 24 hours of admission.

We have a minimum engagement fee of €1000 EUR in place. Over the years, we’ve discovered this is the minimum figure that allows us to provide all our clients with our high quality work.

We offer our clients a number of different dynamic billing structures, including fixed project fees, hourly rates, and monthly retainers for both design and development services.

Our Privacy Policy

How and why do we collect data and how do we use this information.

Who are we?

The Brink Agency BV, is an experience design business based in Amsterdam, Netherlands. This means that we operate under the European Economic Area (EEA) regulations as a legal entity responsible for the data that The Brink collects.

This notice outlines how and why The Brink collects and uses personal data specifically from visits to The Brink Website: https://www.thebrinkagency.com/ or any other web page under this domain.

This notice also explains your rights as someone who may provide personal data to The Brink through the Website and how to exercise these rights. For any inquiries about your data you can get in touch at Hello@thebrinkagency.com.

We respect the privacy of users of our website and recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information. This privacy policy contains important information about how we use your personal information.

What information is collected and used by The Brink?

We collect information that enables us to identify your browser and device and tell us which pages within our Website you visit and on which pages you spend the most time. We do this by using the following:

Cookie -a small alphanumeric text file that we automatically assign to visitors to our website. It is stored in your browser and allows us to identify your interaction with us. Sometimes a cookie resides on your device for just the single time you’re visiting our Website; this is called a session cookie.

IP address -Internet protocol address

Pixel-a line of code that sits within our web pages and which we use to record that you have visited a particular page within our Websites.

We use some or all of this information to improve your website experience by delivering content that you are likely to prefer on future visits. Our lawful basis for this type of processing is that we have a legitimate interest in understanding and improving your experience of our Website. If you don’t agree to us using cookies and the above information, you may prevent their use through your browser settings. By choosing not to accept cookies, certain Website features may not work as we have intended.

Specific cookie types used

Performance Analytics Tracking -This type of cookie provides aggregated information about where a user may go on the Website.

The Brink uses Google Analytics to help analyze how visitors use the Website. Among other things, Google Analytics uses cookies to collect information about the number of visits to the Website, the webpage that referred visitors to the Website, language, device, browser and operating system, the pages visitors view within the Website, and other similar details. We do not share this information with third parties.

Collection and use of contact information

There are a few instances where we may collect your name and contact details (such as e-mail address, telephone number, and postal address). But, we won’t collect this information without consent and never use it in online advertising placement. We keep a record of this information, including email address and other contact information, solely for responding to a user’s request. Examples where you might voluntarily provide your name and contact details, include:

If you click on the “contact us” link and submit a question or comment, we will collect your name, e-mail address, and phone number in order to send you a reply.

If you voluntarily ask to be added to our newsletter list, we will collect your e-mail address to send you our email newsletter or marketing emails.

If you submit information in connection with an employment inquiry.

To provide you with better ways of accessing information from this website

If you enter information into a text field or otherwise submit information to us on the Website.

By entering your contact information as noted above you are consenting to The Brink using that information to contact you regarding your request. This consent is our legal basis for using the information in this way.

The Brink may pass your contact information to our subsidiaries and affiliated companies so that they may contact you in connection with the objective of your inquiry for the purposes set out in this policy. Where we pass your contact information to our subsidiary or affiliated companies in another country, we will make sure that they apply the same level of protection to your information as we do.

If at any time you decide to withdraw your consent and like would us to remove you from our marketing e-mails or newsletters, or to unsubscribe from our database, you can contact us using the details provided at the bottom of this Privacy Notice. You must include your name, e-mail address, and clear instructions regarding changes you are requesting. You may also unsubscribe from e-mail newsletters by clicking on the “unsubscribe” link found at the bottom of the e-mail.

If at any time you decide to withdraw your consent and like would us to remove you from our marketing e-mails or newsletters, or to unsubscribe from our database, you can contact us using the details provided at the bottom of this Privacy Notice. You must include your name, e-mail address, and clear instructions regarding changes you are requesting. You may also unsubscribe from e-mail newsletters by clicking on the “unsubscribe” link found at the bottom of the e-mail.

Frequently Asked Questions

Does The Brink share any information with other vendors or partners?:

Only with your approval, we may provide access to the information we collect to our vendors and contractors (also known as third parties) who are performing services on our behalf to enable the use of your information that we have described above. These vendors are not permitted to use this information for any other purpose. Additionally, we must disclose information when we believe we’re legally obliged to, or in order to investigate, prevent, or take action regarding prohibited activities, such as incidents of hacking, misuse, suspected fraud, or other prohibited activities.

Does The Brink transfer your personal data outside the European Union?:

If you provide us with personal data, we may transfer that personal data to our affiliates and subsidiaries or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world to enable us to use that personal data as described above. Our standard practice is to use European Union model clauses for the transfer of data from the EEA & Switzerland to other non-EEA countries.

Use of this site by Children and Children’s data:

Our Website is not developed for or directed at children under age 13. If you believe your child has provided any kind of information and would like it deleted from our database, you can contact us at Hello@thebrinkagency.com. If we become aware that we have collected information about a child under the age of 13, we will delete it

Data retention and storage:

We will keep your information that we collect on the Website for a reasonable period for the purposes set out above. We follow generally accepted online advertising industry standards to ensure that your personal data disclosed to us is kept secure, accurate, and up to date and kept only for so long as is necessary for the purposes for which it is used. These standards include undertaking necessary physical, electronic, and management activities required to protect data integrity, access, and use.

Information Security:

Maintaining the privacy of our users’ information is very important to us which means we take care and pay special attention to our security measures to protect this information from data breaches. We follow industry standards to protect against the unauthorized access to, retention of, and disclosure of information. This includes physical, electronic, and management activities to protect information integrity, access, and use.

Linking to other websites/Third party sites:

A link from our Website to another website does not imply our endorsement of affiliates or websites, and we do not control third-party websites to which we link, nor assume responsibility for their content or privacy policies. Once you follow a link to another website, The Brink Privacy Notice no longer applies. It’s important to always read the privacy policy of any website you are visiting.

Data Subject Rights of individuals:

You have the right to access, update, change, delete, restrict the use of, or obtain a copy of your personal data in an easily readable format. In certain circumstances, you may also request that The Brink transfer your Personal Data to a third party, and the right to object to its use for marketing purposes. If you wish to exercise any of these rights please contact us at Hello@thebrinkagency.com. Where our processing of your personal data is based on your consent, you also have the right to withdraw this consent at any time. Please note that your withdrawal of consent will not affect the lawfulness of our processing of your personal data prior to the withdrawal of consent.

Changes to this Privacy Notice:

Please note that because of the changing nature of privacy laws and regulations, digital technologies, and our business, we may modify this Privacy Notice from time to time. Please review this Privacy Notice periodically to become aware of any changes that may have occurred (we will update the effective date at the top of the page to help you know when changes have been made).

If you have any Complaints or wish to contact us:

Please use the details set out below depending on where you are located and we will do our best to address any complaints or worries you may have about how we collect and handle your personal data.

If for whatever reason you don’t feel like we have adequately addressed your concerns you can contact the Data Protection Authority in your jurisdiction and make a formal complaint.

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